Privacy Policy

Last updated: September 12, 2025

This Privacy Policy describes how Ceremony (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ceremony-bali.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources depending on how you interact with us. We may use this information to communicate with you, improve our Services, comply with laws, and protect our rights and those of others.

What Personal Information We Collect

  • Contact details (name, address, phone number, email)
  • Order details (billing/shipping address, payment confirmation)
  • Account details (username, password, security questions)
  • Shopping details (items viewed, cart, loyalty points, reviews)
  • Customer support messages
  • Usage data (IP address, device/browser info, cookies)
  • Data from third-party services (Shopify, Adyen, shipping partners)

How We Use Your Personal Information

  • Provide products and services (orders, payments, returns)
  • Marketing and advertising
  • Security and fraud prevention
  • Customer support and service improvement

Cookies

We use cookies and similar technologies for analytics, personalization, and advertising. You may disable cookies in your browser, but some features may not work properly. .

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers (payment, shipping, analytics)
  • Business and marketing partners
  • Affiliates within our corporate group
  • Authorities when legally required

We do not disclose sensitive personal information without your consent, and we do not knowingly sell/share data of children under 16.

User Generated Content

If you post reviews or content publicly, it will be accessible to anyone. We cannot guarantee how third parties may use this information.

Your Rights

Depending on your location, you may have rights including access, correction, deletion, data portability, and opting out of marketing. You may also withdraw consent where applicable.

Children's Data

The Services are not intended for children. We do not knowingly collect data from users under 16. Parents may contact us to request deletion of their child’s data.

International Users

Your information may be processed outside your home country. We use recognized safeguards such as Standard Contractual Clauses for EU/UK users.

Security and Retention

No system is perfectly secure, but we use appropriate measures to protect your data. Retention depends on legal requirements and business needs.

Contact

For questions or to exercise your rights, contact us at:

Email: ceremony.bali01@gmail.com
Address: Jalan Gunung Tangkuban Perahu, Pondok Arjuna No.17 Kerobokan Kelod, Badung, BA, 80361, ID