What is included in free shipping*?
We are delighted to offer Free Standard Shipping and Returns on all full-price orders for a new pair of Ceremony Sunglasses. Please note, free shipping does not apply to VIP orders, gift card purchases, repairs, or accessories. For these orders, shipping fees and taxes will apply, as free shipping is exclusive to full-price new sunglasses.
Additionally, we offer free returns for all website orders within 30 days of purchase. To initiate a return, simply email ceremonybali01@gmail.com to request a return label. Please note, shipping credits will not be issued for returns on orders that do not qualify for free standard shipping.
For repair orders, we do not offer free shipping. Customers are responsible for the shipping cost to send their sunglasses to us, and you may choose any shipping carrier. Return shipping back to you is covered, along with a standard processing fee. For more information on our repair process, please visit our Repair Page.
Return Policy
Thank you for shopping at Your Sunglasses Store. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it, including original packaging.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non‑refundable.
Contact Us
If you have any questions about our return policy, please contact us at: support@yoursunglassesstore.com